Frequently asked questions
Explore our Frequently Asked Questions to find quick solutions and essential information about our services, policies, and how we work to serve you better.
Viluz is located in sunny Andalucia, it hardly ever rains here. Depending on the time of year you might need a cozy cardigan or sweater for slightly chill evenings. To promote a serene and active stay, we warmly recommend you to wear natural light fabrics such as cotton or linen. Anything that allows you to breathe and move freely is suited for yoga classes. As we have some barefoot areas, you might want to foresee light footwear that is easy to slip on.
After your reservation, you will receive an email with Google Maps coordinates. Viluz is situated at only 35 minutes from the airport, at the east coast of Marbella, near the Unesco biosphere reserve. We advise you not to enter the official address in your GPS, as that might lead you elsewhere. Should you desire, we can arrange a convenient airport pickup from Málaga airport, tailored to your schedule.
Viluz offers 12 deluxe double rooms: 10 beautifully appointed rooms in and around the Main House, complemented by 2 additional rooms in our private Residential Suite, Levana. Of the 10 main rooms, 6 are double rooms and 4 can be configured as either double or twin rooms, offering flexibility for couples, friends or individual guests sharing a room.
Each room has its own character and has been thoughtfully designed with natural materials, calming tones and refined comfort to create a serene sense of coming home. The rooms feature private bathrooms and individual access through our Mediterranean gardens, with beautiful views across the surrounding Andalusian landscape - from our lush gardens and tranquil lake to the mountains and the Mediterranean Sea.
Levana, our private Residential Suite, offers 2 additional twin rooms and is particularly suited to retreat leaders, facilitators or guests who appreciate a little more privacy.
Together, our rooms offer an intimate and peaceful setting where guests can rest, reset and reconnect, surrounded by the beauty and tranquillity of nature.
All rooms at Viluz are named after Moon Goddesses. The first time you get to witness the incredible night sky at Viluz, you will understand why. The moon is such a powerful element and symbolizes female energy, flow, enchantment, inception or expansion. The promise of new beginnings and healing, compassion and grace. All elements we wish for you to find at Viluz.
Yes. Our rooms combine modern comfort with the warmth and tranquillity of Viluz.
Each room features a private bathroom, air conditioning and heating, high-quality bed linen and towels, soft bathrobes, complimentary Wi-Fi, and carefully selected natural soaps and bathroom amenities.
Every detail has been thoughtfully considered to create a refined yet relaxed atmosphere - offering all the comfort you need while preserving the peaceful, home-like feeling that is at the heart of Viluz.
Viluz features a range of amenities, including a chlorine-free swimming pool, a natural pond, an ice bath, landscaped fruit and herbal gardens, a spa with sauna and hammam, and serene outdoor spaces. Guests are encouraged to explore and make the most of these facilities during their stay.
Absolutely. Viluz is surrounded by beautiful Andalusian nature, inviting you to slow down, breathe deeply and explore. From scenic mountain trails and protected natural landscapes to the Mediterranean beaches just 10 minutes away, there are many wonderful ways to enjoy the outdoors.
For groups, we can also arrange a private guided hike in the foothills of the Sierra de las Nieves. This beautiful walk follows lush trails alongside an ancient Roman aqueduct towards the river of Ojén, offering panoramic views and a wonderful opportunity to reconnect with nature.
Additional outdoor activities and experiences can be arranged upon request, creating the perfect balance between relaxation, movement and discovery.
Absolutely. We will be happy to arrange individual treatments and private wellness sessions, carefully tailored around your programme and the available time.
Our selection includes full-body massages, facial lifting treatments and foot reflexology, as well as private sound baths, Reiki and energy healing sessions.
All treatments and sessions are provided by our trusted and experienced practitioners and can be arranged upon request and subject to availability - allowing you to add an extra moment of relaxation, restoration and personal wellbeing to your Viluz experience.
Wellness sessions can be booked directly with our team via welcome@viluz.com
If you are joining Viluz as part of a retreat or private group stay, bookings can also be arranged through your retreat leader or group organiser.
Yes. Our carefully selected catering partners are experienced in accommodating specific dietary preferences, allergies and intolerances.
Please share any requirements with your retreat leader or group organiser in advance, so they can be taken into account when creating the menu for your stay.
At Viluz, we generally recommend limiting or avoiding alcohol, as this supports the overall focus on well-being, rest and reconnection.
However, we respect the vision and preferences of each retreat or group organiser and adapt accordingly.
Alcohol can therefore be served when requested, always with a mindful approach and without excessive consumption.
At Viluz, we believe in healthy, balanced and nourishing food as an essential part of well-being. We have a natural preference for a predominantly vegetarian cuisine, with fresh, wholesome ingredients at its heart. At the same time, we and our catering partners remain flexible and are happy to include high-quality animal proteins when requested, adapting each menu to the preferences and needs of the group.
Our cancellation policy varies depending on the type of reservation. Please refer to the specific terms and conditions provided during the booking process or contact our reservations team for more information.
To maintain a serene and tranquil atmosphere, we cater to adult guests. Children are welcome from the age of 16 years.
Out of respect for our natural environment and guests, we kindly ask that pets remain at home during your stay at Viluz.
There is a non-smoking policy for health and safety reasons. A smoking area is provided outside the property.
Absolutely. Viluz welcomes retreat leaders, facilitators, companies and private groups looking to create their own meaningful experience in an exclusive and inspiring setting.
Once your booking is confirmed, our team will work closely with you to help bring your programme to life.From the use of our indoor and outdoor spaces to catering, wellbeing sessions, guided hikes, transfers and other experiences, we can assist with the practical elements of your stay through our trusted partners.
Your programme remains entirely your own, while we take care of creating the peaceful, welcoming and beautifully considered setting that allows your group to fully experience Viluz.
Yes. Viluz can accommodate a maximum of 24 overnight guests, including retreat leaders and organisers, across our 12 deluxe double/twin rooms.
This intimate capacity allows us to preserve the sense of privacy, tranquillity and personal attention that is at the heart of every Viluz experience.
Yes. Viluz is available exclusively for a limited number of private bookings throughout the year, ensuring complete privacy and a truly personal experience for every group.
We welcome high-end retreats, leadership and business retreats, and exclusive private resort experiences that are aligned with the spirit and philosophy of Viluz.
An exclusive booking gives your group private use of the estate, including our 12 deluxe rooms, wellness facilities, indoor and outdoor practice spaces, swimming pool, Mediterranean gardens and inviting communal areas.
Catering and additional wellbeing experiences can be arranged with our trusted partners and thoughtfully tailored to the nature and programme of your stay.
By hosting only a select number of private groups, we preserve the peace, intimacy and natural luxury that define the Viluz experience.
Yes. To preserve the peaceful and intimate atmosphere of Viluz, we ask all groups to respect a few simple guidelines during their stay.
Viluz is an adults-only private wellbeing resort, created for rest, connection and meaningful experiences.
We therefore ask guests to be mindful of the tranquillity of the estate and its natural surroundings, particularly during the evening hours.
Once your booking is confirmed, we will share all practical information and house guidelines with the organiser and work closely with you to ensure that your programme and planned activities are well aligned with the spaces and spirit of Viluz.
Our team is happy to assist with the planning of your stay, so that everything flows naturally while preserving the privacy, serenity and sense of home that make Viluz so special.
At Viluz, we want you to arrive, settle in and feel at home from the very first moment.
Your room is prepared with bed linen, towels and soft bathrobes, and pool towels are available for use during your stay.
For yoga, meditation and other wellbeing practices, we provide yoga mats, meditation cushions, bolsters and blankets, so there is no need to bring your own equipment.
We recommend bringing comfortable clothing suited to your programme, swimwear and a pair of slippers or flip-flops.
They are particularly useful for moving easily between indoor and outdoor spaces, embracing the relaxed barefoot feeling of Viluz, and enjoying our wellness facilities.
Beyond that, simply bring any personal essentials you may need.
Our invitation is simple: travel light, arrive with ease, and let Viluz take care of the rest.
Viluz does not organise its own retreats.
Instead, we welcome professional retreat leaders, facilitators and organisations from around the world who choose Viluz as the exclusive setting for their own carefully curated programmes.
The retreats hosted at Viluz are diverse and may focus on yoga, meditation, breathwork, movement, personal development, mindfulness, holistic wellbeing and transformational experiences.
We also welcome business and leadership retreats, offering leaders and teams an inspiring environment to step away from their daily routines, connect, reflect and create space for new perspectives.
Our role is to provide an inspiring, private and beautifully considered environment in which retreat leaders and organisations can bring their vision to life.
Depending on the programme, we can also support organisers with catering, wellbeing practitioners, guided hikes, transfers and other carefully selected services.
Each retreat is unique, while the essence of Viluz remains the same: a place to rest, reset and reconnect.
Viluz is not a hotel and does not offer individual stays.
We are an exclusive private wellbeing resort, welcoming groups and retreats on a full private-booking basis.
Your stay at Viluz therefore follows the arrival and departure dates of the retreat or group programme you are attending, and unfortunately cannot be extended individually before or after the programme.
If you would like to spend a few additional days in the Marbella area, we will be happy to recommend some lovely nearby hotels and places to stay.
Absolutely. We welcome professional retreat leaders, coaches and facilitators from around the world to bring their own vision and retreat programme to life at Viluz.
Viluz is offered on an exclusive private-booking basis, giving you and your guests complete privacy and access to our beautiful indoor and outdoor spaces, wellness facilities, Mediterranean gardens and accommodation.
While you remain fully in charge of your retreat concept and programme, our team is here to support you with the practical details of your stay.
From catering and wellbeing practitioners to guided hikes, transfers and other carefully selected experiences, we can connect you with our trusted partners and help create a seamless experience around your programme.
If you are considering hosting a retreat at Viluz, please contact us at welcome@viluz.com.
We will be happy to discuss your preferred dates, group size and vision, and explore how Viluz can become the setting for your retreat.
Viluz can accommodate up to 24 overnight guests, including retreat leaders, facilitators and organisers, across our 12 deluxe double/twin rooms.
Our intimate scale is an essential part of the Viluz experience, offering the privacy, tranquillity and personal atmosphere that allow groups to truly connect, while providing beautiful and spacious indoor and outdoor areas for shared practices, sessions and moments together.
Yes. To preserve the unique atmosphere of Viluz, we welcome retreats that are aligned with our values of wellbeing, respect, connection and conscious living.
Retreat leaders are free to create and lead their own programme, while we ask that all activities respect the peaceful character of the estate, our natural surroundings and the privacy and comfort of everyone staying at Viluz.
Once your booking is confirmed, we will work closely with you to align the practical details of your programme and share our house guidelines, so that everything can flow smoothly from arrival to departure.
Our intention is to give you the freedom to bring your retreat vision to life, while preserving the tranquillity, care and sense of home that define the Viluz experience.
Viluz is an exclusive private wellbeing resort and does not offer individual stays or organise its own retreat programmes.
If you are a retreat leader, coach or facilitator interested in hosting your own retreat at Viluz, we would love to hear from you.
Please contact us at welcome@viluz.com with your preferred dates, estimated group size and a little information about your retreat concept. Our team will be happy to explore the possibilities with you.
If you would like to join a retreat taking place at Viluz, reservations are made directly with the retreat organiser, as each programme is independently created and managed by the retreat leader.